Abbey Child Trust Fund (CTF) Reviews

Website: www.abbey.com
Good Points: very easy to join, helpful staff and super customer service
Bad Points: none
First reviewed on 16 Jun, 2007 by leiajulie
I have been banking with Abbey myself for the last 15 years (formerly Abbey National)and have always been pleased with their level of service regarding any of my accounts. My whole family are very familiar with the effience of their customer service and the staff are always pleased to help, approachable and friendly and are trained well so can provide you with all the information you require about the Fund. The girl explained the whole ins and outs of the system, unlike another bank which my friend had used, she was just handed some leaflets to take hoome!! I would highly recommend the Abbey fund as i have everything about it easy to understand, easy to use, and once again the staff are superb
Leiajulie's Golden EggNest Rating (4 out of 5): 

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Website: www.abbey.com
Good Points: Friendly staff Excellent customer service Information readily available
Bad Points: NONE
First reviewed on 11 Jun, 2007 by samiya
I bank with Abbey myself and so am quite familiar with the high level of customer service. The staff are approachable and friendly and are trained well so can provide you with all the information you require about the Fund.
They explained the system and didnt just hand me a leaflet.
I would recommend this fund as it puts your mind at ease knowing that the staff know what they are doing and also that if you hav any enquiry they are always happy to help.
Samiya's Golden EggNest Rating (4 out of 5):

Commented by Liv1988 on 29 Jun, 2007
i Think the child trust fund is a brilliant idea and the abbey were very helpfull and the process was simple. i agree that te information was readily available
Liv1988's Golden EggNest Rating (3 out of 5): 

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Website: www.abbey.com
Good Points: Friendly staff, no pressure, lots of information
Bad Points: None
First reviewed on 15 Jun, 2007 by kha1971
Having been with Abbey since 1990 I am happy to say they have always provided me with unbiased information and not pressured me inot taking their products.  So when it came time to decide where to open my daughter trust fund my first port of call was Abbey, they were very helpful and explained all of my options and said they were more than happy to help me if I had any furhter questions.  I was not asked to make any decisions there and then but to come back if I decided I wanted to go ahead.  When it came to opening the fund it was an easy and smooth process. I receive annual updates and can change the type of fund if I am unhappy with the returns.  I would recommend this fund as it was the most flexible the customer service has been excellent. 
kha1971's Golden EggNest Rating (5 out of 5): 

Commented by Io2007 on 26 Jun, 2007 
2 options i.e stakeholder (based on the stockmarket so more risk) and non-stakeholder(less risky). Bad Points: not very different to others in the market. Was easy to set up and paperwork was minimal. we chose the stakeholder option as we were hoping for the better returns.
Io2007's Golden EggNest Rating (3 out of 5):

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